🐝 UXer Turned PXer; Megan Trotter
← Back to homepage
Megan Trotter
UXer turned PXer | MSc Organisational Psychology | 🇦🇺 True-blue Aussie
I am an authentic and collaborative leader who leverages Product Management and Design Thinking principles to deliver exceptional people experiences. I enable commercial success and organisational performance by unlocking the power of people.
💼 I’m currently working as
Senior People Experience Partner
BBC ∙ London, UK ∙ May 2024 - Present
- Delivering the CPO’s vision of transforming HR into a People Experience Function globally
- Identifying trends and spotting opportunities to drive innovation in People Experience
- Building capability in and providing thought leadership to the PX & HR teams leveraging UX best practices
- Ensuring People Experience team strategy and goals are aligned to organisational strategy & goals
- Leading high-level design of PX Commissions and directing completion of work amongst cross-functional teams to deliver measurable impact to the experience of colleagues
Before the BBC I was a…
People Experience Lead
9fin ∙ $23m Series A+ ∙ 50 to 190 people ∙ London, UK ∙ September 2022 - May 2024
- Establishing a strategic People Experience function across the UK and the US
- Coordinating the prioritisation of a human-centred and strategically aligned People Roadmap
- Partnering with C-Suite, SLT and managers to evolve people processes and initiatives
- Planning and overseeing the delivery and communication of multiple People projects and initiatives through to completion that enhance the employee experience
- Conducting employee listening and metrics-gathering activities to report on the ROI of people initiatives to C-Suite and Board of Investors
- Lead initiatives to improve diversity, equity, inclusion & belonging such as awareness initiatives, talent acquisition strategies and DEIB Committee
- Coordinating social events to promote interpersonal relationship building amongst 9finners
- Key Achievements
Lead Employee Experience Strategist
Zone Digital (A Cognizant Digital Business) ∙ London, UK ∙ January 2022 - September 2022
Leading cross-functional teams through client engagements in employee experience strategy projects, focused on unlocking value through designing and enabling exceptional employee experiences.
Senior UX Designer; Design Thinking & Agile Coach to the People Team
Red Badger ∙ London, UK ∙ October 2018 - January 2022
Alongside Product Strategy and UX Research client work, I led People Experience projects leaning on Design Thinking methodologies to create and iterate on new and existing people initiatives.
Project outcomes include
- Mental Health First Aider training for line managers and other well-being-related initiatives,
- Employee Engagement platform to enable data-driven decision-making on strategic initiatives
- Line Management playbook,
- Improved peer-feedback process,
- Improvements to the salary review process and its transparency,
- Increased transparency of the ROI of People team projects
- Training strategy for Core Services teams on Consultancy skills, Design Thinking, and Agile
- Introduction of the Team Index to measure psychological safety
In a previous life, my roles included…
User Experience Designer
Tatts Group (MAX Gaming) ∙ Brisbane, Australia
June 2017 - June 2018
UX/UI Designer (App Development)
Working Mouse ∙ Brisbane, Australia
January 2017 - June 2017
Interaction Designer (eLearning)
Croomo ∙ Brisbane, Australia
August 2015 - December 2016
Specialist
Apple Store (Genius Bar) ∙ Brisbane, Australia
April 2013 - August 2015
Student Architect
Fulton Trotter Architects ∙ Brisbane, Australia
January 2012 - January 2013
Volunteering
Working Wellbeing Collective
Co-Facilitator ∙ London, UK ∙ 2023
Bringing together professionals in People and Management roles to identify and develop strategies for enabling employee wellbeing
Career Mentor
Ladies that UX
💬 I am also a speaker, educator and coach
Want to know more?